Hi, 

You can return any purchased product within 14 days of receiving the shipment if it has not been used. Shipping address:

Bobby’s 
ul. Słowackiego 9C
59-900 Zgorzelec
POLAND

I will be very pleased if you send an e-mail to hej@bobbys.pl in advance – it will make managing returns easier – but it is not obligatory :).

If you find that the product has a physical or legal defect, you can file a complaint.

The scope and principles of our liability (warranty) for defects and your rights are regulated by the Civil Code in Art. 556 – 576. If you find a product defect, you should inform us about it, specifying your claim related to the detected defect or submitting a declaration of appropriate content. For this purpose, you can use the complaint form available at: https://cdn.shoplo.com/0121/files/bobbys-formularz-odstapienia-od-umowy.doc

Have a nice day!