Delivery methods in the outwe.co store

The Buyer can choose from the following delivery methods for the order placed in the Store:

• Courier
• Courier COD
• InPost parcel locker

Product return (withdrawal from the contract)

You can return any purchased product within 14 days of receiving the shipment. Shipping address:

Out we go
ul. Słowackiego 9C, 59-900 Zgorzelec, Poland

Please complete and attach the return form to your shipment, available at https://outwego.co/wp-content/uploads/2023/12/formularz-zwrotu-Out-We-Go.pdf

I will be very pleased if you send an e-mail to hej@bobbys.pl in advance – it will make managing returns easier – but it is not obligatory 🙂

Complaints (non-compliance of the product with the contract)

If you find that the product is inconsistent with the contract, you can file a complaint.

The scope and principles of our liability for non-compliance of the product with the contract and your rights are regulated by the Act of May 30, 2014 on consumer rights (Articles 43a-43g). If you find that the product is non-compliant with the contract, you should inform us about it, specifying, among other things, your request related to the identified non-compliance of the product with the contract or submitting a declaration of appropriate content.

For this purpose, you can use the complaint form available at https://outwego.co/wp-content/uploads/2023/09/formularz_reklamacyjny-OUT-WE-GO.doc

Details regarding purchases in the outwych.co store, including returns and complaints, can be found in our Regulations of the online store www.outwych.co.

Have a nice day!